CONTACT US

Q1
How do I know which battery to buy?

Open settings on your device and look for the model number. Then search on our site. Unsure? Email Info@nordicbatteri.com with the model number and we will identify it.

Q2
Can I return if I just changed my mind?

Yes! 30-day return policy if the battery is unopened. If it is your fault for choosing wrong, you pay return shipping.

Q3
How long before the package arrives?

Shipment within 1-2 days, delivery within 7-25 days.

Q4
What if the battery does not work?

1-year warranty. Contact us immediately with pictures of the battery and device. We will send a replacement.

Q5
Can I get an invoice for my company?

Yes! Send us your VAT number and we will adjust the price for VAT if relevant.

Q6
Do you accept payment plans?

Not directly, but some credit card companies offer installment payments. Contact your bank.

Q7
Can I buy bulk for my business?

Yes! Over 20 units you get a discount. Email Info@nordicbatteri.com for pricing.

Q8
How do I know it is safe to buy online?

We use SSL encryption (lock icon in the address bar), PCI compliance, and extensive Danish company liability. Your money is safe.