π We Respect Your Privacy
This page explains how we collect, use and protect your personal information when you shop with us.
π WHAT DO WE COLLECT?
WHEN YOU BUY FROM US:
- Your full name
- Your email address
- Your phone number
- Your delivery address
- Your payment method (but NOT the full card number)
- What you buy
- When you buy
WHEN YOU VISIT THE SITE (AUTOMATICALLY):
- Your IP address (where you connect from)
- Which pages you visit
- How long you are on the site
- What you click on
- Your browser type and device
- Approximate geographic location (city-level)
WE DO NOT COLLECT:
- Your full credit card number (PayPal and payment gateway handles it)
- Your CPR number (not relevant)
- Biometric data (fingerprints, facial scans, etc.)
- Information about your other purchases outside Nordicbatteri
π― HOW DO WE USE YOUR INFORMATION?
π
YOUR NAME AND ADDRESS
- To send your package
- To contact you if there are problems
- To send invoice/receipt
π§
YOUR EMAIL
- To send order confirmation
- To send tracking links
- To send return responses
- To send important notifications
- To send newsletter (only if you say yes)
π
YOUR PURCHASE INFORMATION
- To fulfill the order
- To improve our product offerings
- To predict what you might be interested in
- For accounting and bookkeeping
πͺ
COOKIES AND TRACKING
- To remember what is in your cart
- To see what you are looking for
- To show relevant advertisements
- To improve the site based on user behavior
WE DO NOT SELL YOUR DATA
Do not worry. We NEVER sell your name, email or purchase history to third parties. That is not our business.
π‘οΈ SECURITY - WE TAKE IT SERIOUSLY
π
256-BIT SSL
Encrypted communication
π³
PCI DSS
Certified security
ποΈ
SECURE STORAGE
Protected server
π₯
LIMITED ACCESS
Restricted access
π
LOGGING
Constant monitoring
πΎ
BACKUPS
Daily copies
βοΈ YOUR RIGHTS UNDER GDPR
As a Danish citizen, you have rights under GDPR legislation:
ποΈ
RIGHT TO ACCESS
You can ask to see all information we store about you. We must provide it within 30 days.
βοΈ
RIGHT TO CORRECTION
If your information is incorrect, you can ask us to correct it. We do it free of charge.
ποΈ
RIGHT TO DELETION
You can ask us to delete your information (called "the right to be forgotten"). We delete within 30 days.
π«
RIGHT TO OBJECT
You can say no to certain types of processing (e.g. marketing emails).
π€
DATA PORTABILITY
You can ask to receive your data in computer-readable form (XML, JSON) to transfer to another service.
HOW TO USE YOUR RIGHTS:
Email Info@nordicbatteri.com and write "GDPR REQUEST" in the subject line. Describe what you want to do. We respond within 30 days.
πͺ COOKIES AND TRACKING TECHNOLOGY
FUNCTIONAL
WE USE FUNCTIONAL COOKIES
To remember cart contents, keep you logged in, and save your preferences (e.g. chosen language).
ANALYTICS
WE USE ANALYTICS COOKIES
Google Analytics (anonymized data about user behavior), Heatmap tools (see where people click), Conversion tracking (see who buys after an ad).
MARKETING
WE USE REMARKETING COOKIES
Facebook Pixel (Facebook shows you related products), Google Ads (Google shows you relevant ads).
YOU CAN SAY NO TO COOKIES
You can delete or block cookies in your browser settings.
- The site still works
- But you will need to log in each time
- Your cart resets when you close the browser
HOW TO DISABLE COOKIES:
- Chrome: Menu β Settings β Privacy β Clear cookies
- Firefox: Menu β Settings β Privacy β Clear cookies
- Safari: Settings β Privacy β Remove all cookies
FREQUENTLY ASKED PRIVACY QUESTIONS
Q1
Do you sell my data to Facebook/Google?
No. We only share anonymized data (not name or email) with analytics partners. We use their tracking to show you relevant ads, but we do not sell your data.
Q2
How can you send me emails after I buy?
You gave us your email when you shopped. We use it for order-related communication.