All Nordicbatteri batteries come with an automatic 1-year warranty against factory defects. This means:
defective cells, power failures, overvoltage damage (if caused by the battery, not your electronics)
normal wear, physical damage from drops, moisture damage, or if you have opened the battery yourself
We know it can be difficult to choose the right battery online. That is why we offer 30-day return with no questions asked.
You can return a battery within 30 days if:
The battery must be unopened and in its original condition as you received it.
Here it is simple:
(battery not as described, defective upon receipt)
→ We pay return shipping
→ You send it back at no cost
(you just changed your mind)
→ You pay return shipping
→ Typically 40-60 DKK in Denmark via DPD or GLS
(package arrived damaged)
→ We pay return shipping
→ Take pictures and contact us the same day
Send an email to Info@nordicbatteri.com. Tell us why you want to return it. We respond within 2-4 hours on weekdays.
We send you an RMA number (Return Authorization). Write it on the package along with your name.
Pack the battery safely (preferably in original packaging). Please use DPD, GLS or PostNord - so we can track it.
When we receive the package, we test the battery and process your return within 5-7 working days. The money returns to your original payment method.
If you have opened the original packaging, we can still accept the return if it is within 7 days and the battery works normally. After 7 days, the only way is through the warranty.
Typically 1-15 working days depending on your bank. PayPal refunds are usually 2-3 days.
If the battery is technically correct but does not have the capacity you expected, you can contact us. We can often advise or offer a swap if we made an error in the description.
When you receive your battery:
If there is a problem later, you have proof. It saves both time and discussions.
If you get a defective battery or something goes wrong, it should be easy to get help.
📧 Email: Info@nordicbatteri.com(response within 24 hours)
We are a leading specialist in batteries and power supplies. We deliver high-quality energy solutions for both private and business customers (B2B). With a focus on reliability, professional support and 30-day return policy, we ensure that your devices always have the necessary power.